The Westforce Credit Union is a financial mutual co-operative registered as a credit union under the Friendly Societies and Cred - Sponsored Whitepaper

Westforce have been using RSA hardware tokens to secure the internal network and remote access via VPN. The tokens were distributed to VIPs in the organization and few customers.
Westforce could not deploy the strong authentication to a wider range of users due to the costs involved. Westforce have had a history of problems with the implementation of the RSA tokens. In addition, Westforce had a requirement to increase the number of used tokens which proved to be an expensive venture taking into account the number of hardware tokens and their costs. With these concerns Westforce started looking for alternatives.